Hamilton
- Novato

Plan to arrive at least 10 minutes before the scheduled departure to ensure you don’t miss the bus.

If you purchased a ticket online, have your QR code or confirmation email open on your phone or bring a printed copy.

We provide secure luggage storage for passengers. Simply hand your bags to the driver, who will carefully place them in the storage compartment beneath the bus.

For large bags, please ensure they are placed in the under-bus luggage compartment. To prevent mix-ups, be sure to label your bags with your name and contact information.

Passengers are responsible for their own luggage: The driver in your destination is going to pull out your luggage and put it on the sidewalk when you reach your destination. Your responsibility is to recognize and pick up your own luggage.

Yes! Use our mobile app (Apple, Google) or website to check for real-time bus tracking and schedule updates.

Our buses run frequently throughout the day. If you miss one, just catch the next available departure.

Yes, if paying in cash, drivers can provide change, but having the exact fare ready helps speed up boarding.

Our regular schedule operates every day, including weekends and holidays. Any temporary service updates will be posted on our website and in our app.

First, check your spam folder in case your email provider redirected it there. If you have multiple email accounts, check your other inboxes to see if the ticket was sent to a secondary email address.

If you use an iPhone, a setting may have automatically directed our ticketing system to use your Apple ID email as the default. In this case, your ticket email would have been sent to your Apple ID inbox.

If you still cannot locate your ticket after these steps, please call our office at 415-461-4222 during our hours of operation or email us at tickets@marinairporter.com. Please note that our tickets@marinairporter.com inbox is monitored Monday–Friday from 7 AM to 4 PM, while our office phone is available during all open hours.

Yes! Kids 12 and under ride free with a full-fare adult—bring up to two per adult.